Exploring the Future of Hospitality

PIONEERING HUMAN-ROBOT INTERACTION RESEARCH

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RESEARCH HIGHLIGHTS

An Assessment of the Hotel Customers’ Robotic Service Quality Perceptions: Scale Development and Validation

DISSERTATION - AHMET HACIKARA

Factors Affecting Hotel Managers’ Intentions to Adopt Robotic Technologies: A Global Study

Academic Paper

The Role of Perceived Risk and Information Security on Customers' Acceptance of Service Robots in the Hotel Industry

Academic Paper

Hotel Customers’ Behavioral Intentions Toward Service Robots: The Role of Utilitarian and Hedonic Values

Academic Paper

Measuring the Perceived Impacts of Tourism: A Scale Development Study

Academic Paper

Interactive Voice Response Systems: The Double-Edged Sword of AI and the Culture of Hospitality in Healthcare

research note

Customer Engagement with VR-enabled Tourism Activities at Cultural Heritage Sites

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Virtual Tourism and Consumer Wellbeing: A Critical Review, Practices, and New Perspectives

book chapter

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